FAQs

1. What brands of disposable e-cigarettes do you offer?
At CasinoVape, we proudly feature a curated selection of premium disposable e-cigarettes, including renowned brands like Al Fakher, Fizzy, OBEELAB HHC, and SMPO DL02. Our range includes some of the most popular options on the European market, ensuring you enjoy exceptional quality and taste with every puff.

2. Do you offer bulk discounts or wholesale options?
Absolutely! Our business model is designed to provide attractive pricing for bulk purchases. Whether you’re a retailer or a distributor, we offer competitive prices and favorable conditions for large orders, allowing you to maximize your profit margins.

3. Which countries do you ship to?
We ship to most countries within the European Union, including Germany, France, Italy, Spain, and the Netherlands. Our goal is to make our premium products accessible to as many customers as possible across Europe.

4. What payment methods do you accept?
CasinoVape accepts a wide range of payment methods to ensure a seamless shopping experience. You can pay using credit cards, PayPal, and cryptocurrencies. Additionally, customers from various European countries can complete transactions via SEPA bank transfers.

5. How long does shipping take?
Shipping times may vary based on your location and the size of your order. Generally, we dispatch orders from our European warehouse within 3 to 7 days, so you can start enjoying your products without unnecessary delays.

6. Are your products authentic?
Yes, all products sold at CasinoVape are 100% authentic. We source our disposable e-cigarettes directly from manufacturers or authorized representatives, guaranteeing the highest quality for our customers.

7. Is there a minimum order quantity (MOQ)?
There is no minimum order quantity at CasinoVape! You can order as little as one piece, making our offerings attractive for both individual buyers and larger clients.

8. Do you provide order tracking?
Yes! Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery in real time.

9. Can I return or exchange items?
We accept returns or exchanges for products that arrive damaged or defective. If you encounter any issues, please contact our customer service team within 7 days of receiving your order to initiate the process.

10. Do you offer customer support?
Of course! Our customer service team is here to assist you with any questions regarding our products, orders, or general inquiries. You can reach us at [email protected] for prompt assistance.